Refund Policy
Clear terms for when you change your mind, change plans or spot a billing error.
01 Try before you pay
Every account starts with a 30 day free trial on one accounting system and up to 100 open invoices. No card is taken, so nothing is charged unless you choose a plan.
02 Monthly plans
Monthly plans can be cancelled at any time and stay active until the end of the paid month. Partial months are not refunded.
03 Yearly plans
If you cancel a yearly plan within 30 days of the first yearly payment, we refund the full amount. After 30 days, the plan stays active until the end of the paid year and the unused months are not refunded.
04 Upgrades and downgrades
Upgrades are charged on a prorated basis from the day they apply. Downgrades take effect from the next billing period, so no refund is due for the current one.
05 Billing errors
If you were charged twice, charged for the wrong plan or charged after cancelling, we refund the difference in full once confirmed.
06 Payment partner charges
Charges for UPI, cards, bank transfers and international payments are levied by the payment partner. Refunds of those charges follow the partner's own policy.
07 How refunds are paid
Approved refunds are returned to the original payment method within 7 to 10 business days. To request one, write to us through the contact page with your account email and invoice number.